How to Manage Chat Notifications

Follow these steps to customize your email Interaction Preferences inside your Pabbly Chatflow account and stay informed based on your needs.

Step 1: Log in to Your Pabbly Chatflow Account

Access your Pabbly Chatflow dashboard by signing in with your credentials.

Step 2: Navigate to Interaction Preferences

• Go to the Settings module.

• In the navigation panel, click on Interaction Preferences.

Step 3: Set Your Chat Interaction Preferences

• Enable or disable chat notifications.

• These notifications help you stay informed about important user chats that may need manual attention.

Step 4: Enable or Disable the Global Chat Window

The Global Chat Window allows you to access a floating chat window across the Pabbly Chatflow platform.

• Under Global Chat Window, enable the toggle to display the floating chat window.

• Once enabled, a floating chat button appears at the bottom-right corner of the screen.

• Click the floating chat button to quickly access your chats without navigating to the Inbox module.

• Disable the toggle if you do not want the floating chat window, chat button, notifications, or chat panel to appear across the platform.