Activity Log

Introduction​

The Activity Log section in Pabbly Subscription Billing is a important feature that provides a concise record of all notable actions, events, and tasks that have occurred within the last 90 days. This log is essential for monitoring and tracking activities related to your subscriptions and billing.
In this document, you will find information on how to access and use the Activity Log, as well as an explanation of the data it provides.

How to Access the Activity Log?​

To access the Activity log from your Pabbly Subscription Billing account, navigate to 'Settings' and click on 'Activity Log' as shown below.

Terms used in the 'Activity Log'​

1. Date/Time: This column displays the exact date and time when the activity recorded. It helps you track the chronological order of events.
2. Actor: The "Actor" column indicates who performed the action. It shows the username or identifier of the user responsible for the activity.
3. Event Source: In this column, you can identify the source of the event. It provides information about the area or module within Pabbly Subscription Billing where the activity took place.

• USER: If the main account holder or any team member makes any changes, they will be recorded under the 'User' option.
• API: If the changes are made through the API.
• CUSTOMER: If any changes are made by the customer from the customer/client portal.

4. Action: The "Action" column describes the specific action or operation that was performed. This helps you understand the nature of the event.
5. Event Data: This column provides additional data associated with the activity. Depending on the type of action, it may include relevant details, such as customer names, subscription IDs, or any other relevant information.

Benefits of the 'Activity Log'.​

The Activity Log is a powerful tool for monitoring and auditing your subscription and billing activities. Here are some common use cases for the Activity Log:
1. Auditing: Use the Activity Log to audit and review all actions taken within the last 90 days. This is especially useful for ensuring compliance and accountability.
2. Troubleshooting: When issues or discrepancies arise, refer to the Activity Log to trace back and identify the root cause of the problem.
3. Security: Keep track of user activities to maintain the security and integrity of your subscription and billing data.

How to use filters in 'Activity Log'.​

To effectively use the Activity Log, you can apply filters and search options to narrow down your results.

• User
• Event Source
• Event Data
• Action

Use these filters for the activities you want to view.
The Activity Log in Pabbly Subscription Billing is a valuable feature that helps you keep track of all actions and events within the last 90 days. It is a crucial tool for maintaining transparency, accountability, and security in your subscription and billing management. Use this document as a guide to access, understand, and utilize the Activity Log effectively.

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