Workflow History & Email Overview

The Workflow History and Email Overview pages allow you to monitor, analyze, and troubleshoot how your automation workflows and emails are performing.

Step 1: Open Workflow History

1. Navigate to Automation Workflows.

2. Locate the workflow you want to analyze.

3. Click on the View History button next to the workflow.

➡️ You will be redirected to the Workflow History page for that specific workflow.

Workflow History Page

The Workflow History page provides a detailed view of every execution of the selected workflow.

Overview Summary Cards

At the top of the page, you’ll see execution statistics:

• Completed
  Shows the number and percentage of workflows that executed successfully.

• Delay
  Displays workflows that are currently paused at a Delay node.

• Failed
  Indicates executions that failed due to an error or condition mismatch.

These cards help you quickly understand the overall health of the workflow.

Workflow Information Panel

This section displays key workflow details:

• Workflow Name

• Trigger Type (e.g., Subscriber Lifecycle → New Subscriber Added)

• Workflow Status (Active / Inactive)

• Created Date

• Last Edited Date

It helps you confirm which workflow version is currently being tracked.

Workflow Result Section

This section lists each execution instance of the workflow.

Tabs Available

• All – Shows all executions

• Completed – Successfully completed runs

• Delay – Executions waiting at a delay step

• Failed – Failed executions

Execution Table Columns

• Action / Date
  Shows the execution status and the time the workflow ran.

• Actor
  Displays the subscriber for whom the workflow was executed.

• Activity Data
  A unique History ID for each execution.

You can use the search bar to find executions by subscriber email.

Step 2: View Execution Details

1. Click on any Activity Data (History ID) from the list.

2. A detailed execution panel opens on the right side.

Execution Details Panel

This panel shows the step-by-step execution flow of the workflow.

Displayed Information

• History ID

• Execution Start Time

• Trigger Event

• Each Action Node Executed, including:

  • Delay (Pabbly)

  • Router (Pabbly)

  • Filter (Pabbly)

  • Email

  • Send Webhook

Each step includes:

• Execution timestamp

• Status indicator (Success / Failed)

This view is extremely useful for debugging and understanding workflow behavior.

Email Overview Page

The Email Overview tab provides performance insights for emails sent through automation workflows.

To access it:
➡️ Click on the Email Overview tab at the top of the History page.

Email Performance Summary

At the top, you’ll see key email metrics:

• Sent – Total emails sent

• Delivered – Successfully delivered emails

• Opened – Emails opened by recipients

• Clicked – Link clicks inside emails

• Bounced – Failed deliveries

• Unsubscribed – Subscribers who opted out

• Failed – Emails that failed to send

• In Queue (SMTP) – Emails waiting to be sent

These metrics give you a quick performance snapshot.

Workflow Email Stats (Graph)

This graph shows email activity over time:

• Sent

• Opened

• Clicked

• Unsubscribed

You can filter data by time range (e.g., Last 7 Days).

Emails Table

This table lists all email campaigns triggered by the workflow.

Columns Included

• Sent Date

• Template Name

• Opened Count

• Clicked Count

• Unsubscribed Count

• Bounced Count

• Action

Click View Report to see detailed analytics for a specific email campaign.

Summary

• Workflow History helps track and debug workflow executions at a subscriber level.

• Execution Details show exactly how each node performed.

• Email Overview provides clear insights into email delivery and engagement.

• Together, these pages ensure transparency, performance tracking, and easy troubleshooting for automation workflows.