Introduction

A broadcast in Chatflow allows you to send messages to a predefined contact list. Follow the steps below to create and manage your broadcast efficiently.

Type of Broadcast

Choose how you want to send your WhatsApp messages:

1️) Broadcast Campaign Send template-based messages in bulk to a predefined contact list. Ideal for promotions, announcements, and scheduled updates.

2️) API Campaign Trigger WhatsApp messages programmatically via API requests to one or multiple contacts. This method is best suited for transactional alerts or event-driven messages.

Steps to Create a Broadcast Campaign

1. Login to Chatflow

Log in to your Chatflow account using your credentials.

2. Navigate to the Broadcast Module

On the left-side menu, click on the Broadcast module to access the broadcast campaign section.

3. Create a New Broadcast Campaign

Click on the Add Broadcast button to initiate a new broadcast campaign.

4. Configure Broadcast Details

Fill in the required details based on your campaign needs:

• Broadcast Type: Select Broadcast Campaign.
• Broadcast Name: Provide a descriptive name for the broadcast.
• Contact List: Choose the list of recipients for the broadcast.

5. Select Message Type

Choose the type of message you want to send:

Pre-Approved Template Message

• Select a pre-approved template to send to your contacts.

Regular Message

You can send various types of messages, including text, audio, video, image, or file. Below are the mandatory requirements based on the message type:

• Text Message: Message body is required.
• Image Message:
  • Image URL (Size < 5 MB, Formats: .png, .jpeg) is required.
• File Message:
  • Document URL (Size < 100 MB, Formats: .pdf, .doc, .txt) is required.
  • File Name is required.
• Video Message:
  • Video URL (Size < 10 MB, Format: .mp4) is required.
• Audio Message:
  • Audio URL (Size < 16 MB, Format: .mp3) is required.

6. Send a Test Message (Optional)

You can test your broadcast by sending a test message before finalizing the campaign. Ensure that you enter a valid username and phone number (with country code).

7. Schedule or Send Instantly

You have the option to schedule the broadcast or send it instantly:

• Schedule for Later: Select "Yes" and specify the date and time for the broadcast.
• Send Instantly: Select "No" to send the broadcast immediately to the selected contact list.

8. Create the Broadcast

Once all the required details are filled, click on the Add Broadcast button to create the campaign.

Steps to Create an API Campaign

1. Login to Chatflow

Log in to your Chatflow account using your credentials.

2. Navigate to the Broadcast Module

On the left-side menu, click on the Broadcast module to access the API campaign section.

3. Create a New API Campaign

Click on the Add Broadcast button to initiate a new API campaign.

4. Select the Broadcast Type as API campaign

Click the Select Broadcast Type dropdown, then choose API Campaign from the available options.

5. Configure Broadcast Details

Fill in the required details based on your campaign needs:

• Campaign Name: Select the name of your campaign as per your requirements.
• Select Template: Select the pre-approved template from the drop-down list.

6. Create the Broadcast

Once all the required details are filled in, click on the Add Broadcast button to create the API campaign.

7. Once the Broadcast is added, it will be in LIVE status

Once the Broadcast is added, it will appear with a LIVE status in the broadcast table. You can click on the Test Broadcast button to view the JSON, cURL, or to test the broadcast.

Conclusion

By following these steps, you can successfully create and manage a broadcast campaign & API campaign in Chatflow. Ensure that all required fields are correctly filled for a smooth broadcasting experience.

---

Originally posted by Neha Bhatia on 2025-02-17 (forum thread #27043).