How to Change the status of Payment Configuration(Active and Inactive)

This the complete step-by-step process to change the status(Active and Inactive) of an existing WhatsApp Payment Configuration in Pabbly Chatflow.

Step 1: Access the Payment Gateway Section

1. Log in to your Pabbly Chatflow account.
2. From the left sidebar, click on WhatsApp Payment.
3. Navigate to the Payment Gateways tab (second tab at the top).

Step 2: Locate the Payment Configuration

1. Under the Added WhatsApp Payments section, view the list of all configurations.
2. Identify the configuration whose status you want to change.
3. You can also use the search bar to find it quickly.

Step 3: Open the Action Menu

1. Click on the three-dot menu (⋮) at the right side of the selected payment configuration.
2. A popover menu will appear with multiple actions.

Step 4: Set the Status to Inactive

1. From the menu items, click on Inactive.
2. A confirmation popup will appear.
3. Click the Inactive button to confirm.

After confirmation, the status badge will change to Inactive.

Step 5: Set the Status Back to Active (If Required)

1. Open the three-dot menu (⋮) again for the same configuration.
2. Click on Active.
3. The configuration will instantly return to Active status.

System Restrictions

• Only Active configurations can be used for WhatsApp payments.
• You can switch between Active and Inactive anytime.
• A Default configuration cannot be set to Inactive.
• To deactivate a Default configuration, you must first set another configuration as Default.